Help Center

A: Yes, you can use any sim card from any network in the Smart 360 HUB, (contract or pay as you go)
        (All Smart 360 packages come with a free pay & go simcard)

A: Yes, all of our sensors are compatible with the Smart 360 HUB, and you can pair as many as you require.

A: Yes, you can add as many sirens as you require, please see accessories, extra sirens, audio splitter and audio extension cables.

A: Yes The Smart 360 THEFT ALERT HUB has an emergency 850 mAh Lithium battery built in that will last up to 24 hours on standby.

A: Yes, you can have up to 3 numbers assigned to the Smart 360 HUB, your chosen numbers can be a mobile or landline.

A: The response time of the Smart 360 Theft Alert system is an immediate 130db siren/phone call /SMS text.

A: There are four options to power the Smart 360 Theft Alert HUB, in-car cigarette lighter/ adapter (supplied in the box) piggy back fuse cable direct from fuse box to female coupler (supplied in box) 12/24 Volt hardwire positive to negative to the vehicle battery (supplied in the box) or our (Mobile external power pack available to buy Separately)

A :  No the system is drawing less than 1 amp of power from the vans battery.

A: Yes, the Smart 360 HUB is very flexible and takes a matter of minutes to install in a different Vehicle or environment.

A: We provide 12 months warranty with all of our products plus free unlimited email support.

For The Smart 360 Theft Alert Please be sure to update your APP settings to the following : 

Alarm Phone Number : This is the sim card number in the Smart 360 Hub

• ARM Message : 1234A1
• DISARM Message : 1234A2
• STATUS Message : 1234W1
  
  

For The Smart 360 PRO Please be sure to update your APP settings to the following : 

Alarm Phone Number : This is the sim card number in the Smart 360 Hub

• ARM Message : 1
• DISARM Message : 0
• STATUS Message : STATUS#

Please note to also save the Sim card number that is in the Smart 360 hub to your phone under contacts as "My Van" or anything you would like.