A: There are
three options to power the Smart 360 HUB, in-car cigarette lighter/ 12/24 Volt hardwire
positive to negative or our mobile power pack. All options apart from the
external battery pack (Available to buy Separately) come as part of one of the
can install the Smart 360 Theft Alert System yourself we always recommend using
a professional vehicle electronics engineer for a hard-wired installation.
Please NOTE: We recommend you setup your system overnight in your
Home/Office, workshop etc. using the supplied AC power wall adapter to fully
charge the internal battery and check that everything works as it should, also
this is a good opportunity to familiarise yourself with the system before
Power Notification and P.I.R Batteries:
Smart 360 HUB
If the power
to the Smart 360 HUB has been cut you will receive a notification SMS.
the built-in battery is no longer trickle charging the Smart 360 HUB and the
main power supply to the system has either been lost or deliberately cut.
brand new good quality batteries in the P.I.R. sensors, old low-quality
batteries can cause an inconstant wireless signal between the wireless P.I.R.
and the Smart HUB resulting in false alarms, unstable operation etc.
False Alarms If you are
receiving false alarms follow the solutions below.
This will stop the panic button from sending any false
alarms, also please note: not to place the PIR sensors in direct sunlight. And
that the panic button is not being pushed against anything where the Smart 360
HUB is being installed.
you powering the Smart 360 HUB by hardwire direct to the vehicles battery or
via the radio/lights etc?
Smart 360 System needs a consistent power source so the installation is very
good way to test this is to setup the Smart 360 System in your house/office or
workshop overnight using the AC power adapter supplied with the system. If the
false alarms do not persist then the problem lies in the installation and is
due to irregular power/currant caused by insufficient vehicle battery power or
vehicle cabling suppling the Smart 360 HUB systems power.
you have any other wireless electronics (WI-FI hotspot, communication radios or
assisted GPS etc.) installed in the vehicle?
you have other wireless electronics installed in your vehicle we recommend that
you place the P.I.R. sensors and Smart HUB at least a couple of feet away from
the source of the wireless signals as this could interfere with the wireless
radio band between the P.I.R. Sensor and the Smart 360 HUB resulting in a false
Solution 3. Delete
the remote-control key fobs and add the remote-control key fobs again.
How to delete the key fobs
> On the Smart 360 Hub , there is a learning button. This is the black
button closest to the sim card tray” Press and hold this for 15s, untill you see the top green light go off this will
delete all the remote-control key fobs.
Please wait 60 seconds Now
re- add >>
How to add the Key fobs
> press the learning button ONCE (DO NOT press and hold down) on the
Smart 360 Hub this is the “black button closest to the sim card tray” you will now see a green light at the top of the Hub
Now Quickly press and hold
down the Padlock “Disarm” button repeatedly untill you hear a beep or pairing
successful this will now be paired with the Smart Hub again.(repeat this
process until you hear the beep) and the remotes are responding
This will resolve the panic
button from sending any false alarms, Also please note not to place the PIR
sensors in direct sunlight.